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Computer Telephony IntegrationPanasonic's Computer Telephony Integration (CTI) capabilities accommodate virtually any software-driven application. Computer Telephony Integration will eventually change the way you do business and Panasonic is at the forefront of that industry development. The Design Team is committed to providing the strongest core product integration architecture in the telephone switches for integrating with the PC and industry standard CTI applications. Panasonic Telephone Systems can provide the link to Microsoft TAPI software applications for the desktop as well as Novell TSAPI applications for LAN environments. For more sophisticated software applications Panasonic DBS also provides a proprietary PAPI (Panasonic Applications Processing Interface) link. This CTI link expands the standard CTI command set to include unique private commands that take advantage of the Phone System's unique feature set. This level of integration can be seen in the voice processing software application where private commands allow the PanaVOICE® to write to the large screen display, among other advanced functions. |
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